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Myth #3
3. KM technologies can distribute human intelligence
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Intelligence is not an attribute of information:
"Dialog that surfaces meaning embedded in information is an intrinsic human property, not the property of the technology that facilitates the process." - Y. Malhotra
Presupposes a singular meaning of information, thus precludes essential notions such as creative abrasion and creative conflict - that are necessary for business model innovation.
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