Introduction to Performance Centered Design

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=95 BGCOLOR="#999999" TEXT="#080000" bgproperties="fixed" background="061005f0ermwup.png"> <div> <FONT SIZE="5" COLOR="#FFFFFF" FACE="Arial" ><B>Performance Centered Design</B></FONT><B>     </B><B>|     </B><A HREF="index.htm" TARGET="_top" TITLE="Performance Centered Design"><U><B>home</B></U></A></div> <bR> <div> </div> </td> </tr><tr> <td valign="top" width=190 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <A HREF="id287.htm" TARGET="_top" TITLE="The Business Case"><U>The Business Case</U></A></div> <div> <A HREF="id34.htm" TARGET="_top" TITLE="PS Point of View"><U>PS Point of View</U></A></div> <div> <A HREF="id35.htm" TARGET="_top" TITLE="Component Model"><U>Component Model</U></A></div> <div> <A HREF="id41.htm" TARGET="_top" TITLE="Integration model"><U>Integration model</U></A></div> <div> <A HREF="id48.htm" TARGET="_top" TITLE="Learning Model"><U>Learning Model</U></A></div> <div> <A HREF="id47.htm" TARGET="_top" TITLE="Human Factors Model"><U>Human Factors Model</U></A></div> <div> <A HREF="id46.htm" TARGET="_top" TITLE="Hypertext Model"><U>Hypertext Model</U></A></div> <div> <A HREF="id50.htm" TARGET="_top" TITLE="Design Model"><U>Design Model</U></A></div> <div> <A HREF="id52.htm" TARGET="_top" TITLE="FLENS Model"><U>FLENS Model</U></A></div> <div> <A HREF="id53.htm" TARGET="_top" TITLE="Human Activity Model"><U>Human Activity Model</U></A></div> <div> <A HREF="id54.htm" TARGET="_top" TITLE="Event Monitoring Model"><U>Event Monitoring Model</U></A></div> <div> <A HREF="id55.htm" TARGET="_top" TITLE="Conclusions"><U>Conclusions</U></A></div> </td> <td valign="top" height=385 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> Introduction to Performance Centered Design</div> <bR> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">The business case for Performance Centered Design (PCD)</div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Some of the underpinnings for the PCD point of view</div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Definition and models of performance support</div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Examples</div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">What it's not </div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">The Avaya ROI Business Case</div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">PCD Response:  Re-Engineer / Re-Purpose the Multi-function ROI Tool</div> <bR> <bR> <bR> <bR> <bR> <bR> <bR> </td> </tr></table></body>