EPSScentral Bibliography for Professionals:
Adams, Scott (1996), The Dilbert Principle: A Cubicle's Eye View of Bosses, Meetings, Management Fads, & Other Workplace Afflictions, New York, NY: HarperBusiness
Baecker, Ronald M. & Grudin, Jonathan & Buxton, William A. S. & Greenberg, Saul, (1995) Readings in Human-Computer Interaction: Toward the Year 2000, Second Edition, San Francisco, CA: Morgan Kaufmann Publishers, Inc.
Beck, Kent (1999) Extreme programming explained: embrace change (Addison-Wesley)
__________(2001) Extreme programming examined (Addison-Wesley)
Bergman, Eric (Editor), (2000) Information Appliances and Beyond: Interaction Design for Consumer Products, San Diego: Morgan Kaufmann Publishers
Brown, Leslie A., (1996) Designing and Developing Electronic Performance Support Systems, MA: Digital Press
Carroll, John (2003) HCI Models, Theories, and Frameworks: Toward a Multidisciplinary Science, San Diego: Morgan Kaufmann Publishers
Casti, John L. (1989), Paradigms Lost, New York: Avon Books
Constantine, Larry & Lockwood, Lucy (1999) Software for Use: A Practical Guide to the Models and Methods of Usage-Centered Design, New York, NY: ACM Press / Addison Wesley
Cooper, Alan (1999), The Inmates Are Running the Asylum : Why High Tech Products Drive Us Crazy and How To Restore The Sanity, Indianapolis, IN: SAMS
Cooper, Alan (1995), About Face: The Essentials of User Interface Design, Foster City, CA: Programmers Press / IDG Books Worldwide
Davis, Stan & Botkin, Jim (1994), The Monster Under the Bed: How Business Is Mastering the Opportunity of Knowledge for Profit, New York, NY: Simon & Schuster
Dertouzos, Michael L. (2001), The Unfinished Revolution : Human-Centered Computers and What They Can Do for Us Harper Collins
Donnelly, Vanessa (2002) Designing Easy-to-use Web Sites: A Hands-on Approach to Structuring Successful Websites
Giedion, Siegfried (1948), Mechanization Takes Command, New York, NY: W.W. Norton & Company, Inc.
Goto, Kelly et. al., Web Redesign: Workflow That Works
Horn, Robert E. (1989), Mapping Hypertext, Lexington, MA: Lexington Institute
Jensen, Bill (2000), Simplicity: The New Competitive Advantage in a World of More, Better, Faster Perseus Publishing
Keyes, Jessica (1995), Technology Trendlines: Technology Success Stories From Today's Visionaries, New York, NY: Van Nostrand Reinhold
Lackoff, George & Johnson, Mark (1980), Metaphors We Live By, Chicago, IL: The University of Chicago Press
Landauer, Thomas K. (1996), The Trouble With Computers, Cambridge, MA: The MIT Press
Laurel, Brenda (1993, 1991), Computers as Theater, Reading, MA: Addison-Wesley Publishing Company
Mayhew, Deborah J. (1992), Principles and Guidelines in Software User Interface Design, Englewood Cliffs, NJ: Prentice-Hall, Inc.
Malhotra,Yogesh (2001) Knowledge Management and Business Model Innovation
______________(2000) Knowledge Management and Virtual Organizations
Niederst, Jennifer (2001) Web Design in a Nutshell O'Reilly & Associates - Second Edition
Nielsen, Jacob & Molich, Folf & Snyder, Carolyn & Farrell, Susan (2001) E-Commerce User Experience Fremont, CA: Nielsen Norman Group
Nielsen, Jacob (1993), Usability Engineering, Boston, MA: Academic Press, Inc.
____________ (1995), Multimedia and Hypertext: The Internet and Beyond, Boston, MA: Academic Press, Inc.
____________ & Mack, Robert L. (1994), Usability Inspection Methods, New York, NY: John Wiley & Sons, Inc.
____________, (1999), Designing Web Usability: The Practice of Simplicity, Indianapolis, IN: New Riders Publishing
____________ and Tahir, Marie (2001) Homepage Usability,New Riders Publishing
Nielsen, Jakob; Molich, Rolf, Snyder, Carolyn , Farrell, Susan (2001) E-Commerce User Experience, Nielsen Norman Group; ISBN: 0970607202
Norman, Donald A. (1988), The Design of Everyday Things, New York, NY: Doubleday
_______________ (1992), Turn Signals Are the Facial Expressions of Automobiles, Reading, MA: Addison-Wesley Publishing Company
_______________ (1993), Things That Make Us Smart: Defending Human Attributes in the Age of the Machine, Reading, MA: Addison-Wesley Publishing Company
_______________ (1998), The Invisible Computer : Why Good Products Can Fail, the Personal Computer Is So Complex and Information Applicances Are the Solution, Cambridge, MA: MIT Press
Opper, Susan & Fersko-Weiss, Henry (1992), Technology for Teams: Enhancing Productivity in Networked Organizations, New York, NY: Van Nostrand Reinhold
Piskurich, George M. (1993), The ASTD Handbook of Instructional Technology, New York, NY: McGraw-Hill
Pfeffer, Jeffrey & Sutton, Robert I. (2000), The Knowing-Doing Gap: How Smart Companies Turn Knowledge Into Action, Boston, MA: The Harvard Business School Press
Raskin, Jef, (2000) Humane Interface: The New Directions for Designing Interactive Systems, Reading, MA: Addison-Wesley Publishing Company
Reynolds, Angus & Araya, Aberto. (1995), Building Multimedia Performance Support Systems/Book and Disk, New York, NY: McGraw-Hill
Rossett, Allison & Sheldon, Kendra (2001) Beyond the Podium: Delivering Training and Performance to a Digital World, Jossey-Bass Pfeiffer.
Rosson, Mary Beth et. al., (2001) Usability Engineering: Scenario-Based Development of Human Computer Interaction, Morgan Kaufman Publishers
Rudisill, Marianne & Lewis, Clayton & Polson, Peter B. & McKay, Timothy D. (1996), Human-Computer Interface Design, San Francisco, CA: Morgan Kaufmann Publishers, Inc.
Rumizen, Melissie Clemmons (2001) The Complete Idiot's Guide to Knowledge Management Alpha Books.
Saaty, Thomas L. (1980), The Analytic Hierarchy Process, New York, NY: McGraw-Hill Book Company
_______________(1991), Analytic Planning: The Logic of Priorities (Analytic Hierarchy Process, Vols 3 and 4), New York, NY: McGraw-Hill Book Company
______________ (1982), Decision Making for Leaders: The Analytic Hierarchy Process for Decisions in a Complex World, Belmont, CA: Wadsworth, Inc.
______________ (1999) The Analytic Hierarchy Process Series: The Logic of Priorities/Analytical Planning, Pittsburgh, PA: RWS Publications
______________ (1999) The Analytic Hierarchy Process Series - Decision Making for Leaders, Pittsburgh, PA: RWS Publications
Schneiderman, Ben & Kearsley, Greg (1989), Hypertext Hands-On!, Reading, MA: Addison-Wesley Publishing Company
Schneiderman, B & Bederson, B (2003) The Craft of Information Visualization Readings and Reflections, San Diego: Morgan Kaufmann Publishers
Tenner, Edward (1996), Why Things Bite Back: Technology and the Revenge of Unintended Consequences, New York, NY: Alfred A. Knopf, Inc.
Tufte, Edward R. (1983), The Visual Display of Quantitative Information, Cheshire, CT: Graphics Press
_______________ (1990), Envisioning Information, Cheshire, CT: Graphics Press
_______________ (1997), Visual Explanations: Images and Quantities, Evidence, and Narrative, Cheshire, CT: Graphics Press
Veryard, Richard (1992), Information Modeling: Practical Guidance, New York, NY: Prentice Hall
