| Gary J. Dickelman is Vice President of Consulting for GURU, Inc. When he's not in discussion with the Cheshire Cat, he specializes in the application of human factors engineering, learning technology, information technology, and business process engineering to a unique lifecycle for developing performance-centered systems. He is the only known EPSS practitioner to deliberately assume an IT management position for the purpose of making performance-centered design more accessible to and accepted by systems engineers. You can phone him at (301) 908-5632 or e-mail to gdickelman@guruinc.com. |