Fear and Loathing on the Keyboard
Why we should hate software that's smarter than we are and what to do about it.


Gary J. Dickelman
Guru, Inc.

CBT Solutions Magazine
Nov./Dec. 1997
  
Gary J. Dickelman is Vice President of Consulting for GURU, Inc. He specializes in the application of human factors engineering, learning technology, information technology, and business process engineering to a unique lifecycle for developing performance-centered systems. He is the only known EPSS practitioner to deliberately assume an IT management position for the purpose of making performance-centered design more accessible to and accepted by systems engineers. Dickelman's articles reveal a variety of diverse interests, including Dilbert, unsolved problems in mathematics, The Blues Brothers, mysticism, and the collected works of John Irving. You can reach him by e-mail at gdickelman@guruinc.com or by phone at (301) 908-5632.