Design & Development - When to use an EPSS: articles about the key factors that could indicate that a job or business process might substantially benefit from an EPSS.

Do You Need an EPSS?
This short article by Dr. Tom Reeves contains a list of 12 questions you should ask yourself before you decide to develop an EPSS.

EPSS Indicators
This article, by Bill Miller, describes six key factors that might indicate that a job or business process factors would substantially benefit from an EPSS.

EPSS: Selecting Performance Issues
This article by William R. Tracey "...addresses a critically important question: Which performance problems and issues are appropriate subjects for EPSS development?".