The Performance Support Leadership Council
Putting knowledge to work

The Performance Leadership Support Group is an informal group of like minded performance support practitioners and thinkers who are frequent presenters at the Performance Support conference. Many of the members of the group have written articles about performance centered design and electronic performance support systems.

Where have we been?

The organization was originally formed in 1996 with the mission "to advance the concepts of performance support and performance-centered design as well as to promote the best practices, standards and development tools to advance its implementation. Developing business relationships among members is an additional objective."

Since 1996 we have conducted two meetings each year - a fall meeting and a spring meeting. Our fall meeting is centered on the business of performance support and performance-centered design, and the spring meeting is focused on producing a product to benefit the professional community and the industry as a whole. Our specific accomplishments include:

Contact:

Gary Dickelman
6909 Pacific Lane
Annandale, VA 22003-5936
gdickelman@pcd-innovations.com

Members:

Organization Contact - Email 
ACS Technology Solutions Carol Majewski
Ariel PCS Inc. Burt Huber, Ray Merrill
Beacon Knowledge Group Barbara Cowley-Durst
Bill Communications (formerly Lakewood Publications) Phil Jones Sandy Mack McCann
Christensen Roberts Solutions Hal ChristensenLou Roberts
Creative Intelligence Maureen Bitney
DLS Group Deborah Stone
Domaine Knowledge Craig Fields
EPSScentral Bill Miller
Gery Associates Gloria Gery
Goldman Sachs Alex Behrens
Human Dynamics Paul HeacockBob Dinkins
IBM Celia Duke-Moran, Ginger Swope, Judi Levy
Industrial Training Corp. Harvey Shuster
Intelliworxx Jim Roach, Eddy Belew
Jenifer Lippincott Jenifer Lippincott
Kalin-LovgrenAssociates John Lovgren
Millennium Learning Julia Geisman
PCD Innovations Gary Dickelman, Jan Greenberg
Performance Technologies Australia (PTA) Ken Grierson, Tom McCann
Performance Vision Stan Malcolm
PTS Learning Steve Immel
Q Consulting Lauren Quarmby
RWD Technologies, Inc.  Butler NewmanCatherine Witt
Sterling Resources Andy ZolperJean Steinbach
Telcordia (formerly Bellcore) John Van Assen
The MindServe Group Jerry Gasché
TTG Systems Inc Ken Flesher
WPI Cathy McMahon,   Janet Cichelli