| Gary J. Dickelman is Vice President of Consulting for GURU, Inc. He specializes in the application of human factors engineering, learning technology, information technology, and business process engineering to a unique lifecycle for developing performance-centered systems. He is the only known EPSS practitioner to deliberately assume an IT management position for the purpose of making performance-centered design more accessible to and accepted by systems engineers. Dickelman writes regularly for trade publications, where his articles reveal a variety of diverse interests, including Dilbert, unsolved problems in mathematics, The Blues Brothers, mysticism, and the collected works of John Irving. You can reach him by e-mail at gdickelman@pcd-innovations.com or by phone at (301) 908-5632. |