November/December 2002
Volume 41 / Number 10 Special Issue: Performance Support Matures
(c) 2002 International Society for Performance Improvement
by James A. Pershing
by Gary J. Dickelman
Sonia Arias
by Hasan Altalib
by Tom McCann and Colin Hynes
by Ara Shirinian and Erik Dickelman
by Dave Schubert
by Catherine Brown
